At the Forevergifts.com we truly strive for total customer satisfaction
On all Non-Personalized (engraved) items if within 30 days after receipt of your purchase you're not completely satisfied, simply return it for a full refund
On Personalized items correction sometime impossible to do
Refunds are not available on customized pieces, although we will make efforts to assure your satisfaction.
If we have made an error on the personalization, we will replace the incorrect item immediately.